Frequently Asked Questions
![Top Shape](/img/faq/top-shape.webp)
01
What is Serious Development?
Serious Development is a custom software development company specializing in creating tailored software
solutions for various industries, particularly healthcare. We are adept at understanding issues and, with
very little direction, creating solutions that deliver results, generally in the form of reduced labor and
increased revenues. We integrate AI and advanced automation to help organizations scale and innovate
effectively. To learn more about our team and company, click this About link.
02
What services does Serious Development offer?
We offer a range of
services
including:
- Web Application Development
- Mobile Application Development
- AI Integration
- Machine Learning
- Robotic Process Automation (RPA)
- Consulting Services such as Use Case Validation, AI and RPA Consulting, and Operational Roadmapping
- Custom Databases and Dashboards
- Third-Party Integrations
- Support, Maintenance, and Security
03
Who are our typical clients?
We focus on fast-growth mid-market organizations. Our clients range from healthcare organizations such as
Health Plans, MSOs, TPAs, IPAs, and ABAs to B2C firms and professional service providers. They typically
employ us for multiple projects based on the success of our first project. Our typical client works with us
for 4+ years, but that's not a requirement.
04
How does the development process work at Serious Development?
![Development Process](/img/faq/development-process.webp)
![Development Process](/img/faq/development-process-mobile.webp)
Our process includes:
- Understanding your business and identifying key opportunities for improvement.
- Identifying software projects with the highest return on investment.
- Creating mockups or formal designs.
- Documenting requirements through user stories or detailed specifications.
- Developing and deploying robust software solutions.
- Working on the next problem/opportunity.
05
How long does it take to develop a custom software solution?
Small projects typically take 6-8 weeks, mid-size projects from 10-16 weeks, and larger projects can take
longer. We often work at a faster pace than our clients and adapt to what they can handle. We employ
iterative agile development, where we get the software to beta users and quickly gather feedback to make
improvements rapidly.
06
How do you ensure the quality of your software?
We employ rigorous testing procedures and have an excellent QA team that focuses on risk-based testing. This
means our QAs spend time on the vital functions of the app rather than testing everything. Our team of
experienced professionals, including full-stack developers, AI and machine learning experts, and UI/UX
designers, ensures high-quality software development.
07
What technologies do you use?
Our team is proficient in a wide range of technologies, including:
- AWS, Azure, .NET and Google Cloud
- AI and Machine Learning frameworks
- RPA (Python, PHP, and more)
- Various programming languages (JavaScript, Python, etc.)
- Web development frameworks (React, Angular, etc.)
- Mobile development frameworks (Flutter, React Native, etc.)
- Open-source tools where applicable
08
Can you integrate with third-party systems?
Yes, we have extensive experience integrating with various third-party systems to enhance the functionality
and efficiency of our custom solutions. We work with various EHRs, CRMs, and existing data warehouses. We
like to employ APIs where we can to make integration more efficient but will utilize RPA if we need to
integrate with a closed system.
09
What kind of healthcare solutions do you provide?
We specialize in healthcare software solutions tailored for Health Plans, MSOs, TPAs, IPAs, and ABAs. Our
solutions include core mobile apps, messaging apps, CRM applications, and web applications designed to
improve operational efficiency and patient care. Specific solutions include provider portals, member
portals, patient portals, broker portals, scheduling apps, AI bots, and more.
10
Do you offer support and maintenance for your software?
Yes, we provide ongoing support and maintenance to ensure that your software continues to perform optimally
and meets your evolving needs.
11
How can I get started with Serious Development?
You can get started by contacting us through our website or setting up a discovery call. We will discuss
your business needs and how our services can help you achieve your goals.
12
What are the costs involved in a custom software project?
The cost varies depending on the project's complexity and requirements. We offer flexible pricing options
and can provide a detailed quote after understanding your specific needs.
13
Do you provide case studies or testimonials?
Yes, we have numerous case studies and testimonials from satisfied clients across various industries.
14
How can I contact Serious Development?
You can use our contact us form, email us at
info@seriousdevelopment.com or call us
at (626) 765-4487. We will get back to you as soon as possible to discuss your project needs.
15
What is healthcare software development and why should I choose Serious Development for our organization?
Healthcare software development involves creating specialized software solutions that cater to the unique
needs of healthcare organizations. Serious Development has 12 years of experience working with TPAs, MSOs,
IPAs, ABAs, large provider groups, and MAPD health plans. Our expertise ensures that we understand your
specific challenges and can deliver effective solutions that streamline operations, improve patient care,
and enhance overall efficiency. We have a deep understanding of HIPAA, SOC2, and the unique workflows and
language of healthcare, which makes the development process much quicker and more efficient.
16
Why should healthcare organizations consider custom software development to address specific challenges unique to healthcare?
Custom software development allows healthcare organizations to create tailored solutions that address their
unique challenges, unlike off-the-shelf software which may not fully meet specific needs. Custom interfaces
can link seamlessly to EHR and other systems, improving departmental productivity and efficiency. Extending
portals to mobile apps enhances accessibility and convenience for both providers and patients, ultimately
improving engagement and care outcomes. Additionally, incorporating AI and automation like RPA can further
enhance productivity and accuracy, ensuring that your operations are not only efficient but also
cutting-edge.